You lead the way

While I handle the Day-to-Day

Imagine reclaiming hours of your day, freeing you to focus on what truly matters — expanding your vision and savoring the freedom of being a business owner.

Rest easy at night, knowing your business is built on a solid foundation that propels your dreams forward. Channel your energy and creativity into your next big idea, with the confidence that every process, system, and procedure is running seamlessly…

Hello!

I’m Joyce Akiko. I’m an Operations Manager and Fractional COO. I help business owners build a solid operational foundation, freeing up time to bring their biggest ideas to life.

With over 10 years of experience in People and Business Operations, I specialize in creating organization, structure, and precision.

From establishing efficient systems and optimizing processes to building strong teams and transforming big-picture visions into actionable plans, I bring a consistent and accountable approach to keep your company running smoothly—all with integrity and care.

My Background

I’ve worked with a wide variety of industries, including:

  • Marketing Agencies
  • Non-Profit Organizations
  • Recruiting Agencies
  • Tech Startups
  • Business Coaches
  • PR Agencies
  • Event Planners
  • Franchise Owners
  • Yoga Studios
  • Photography Studios
  • Consulting Firms
  • Personality Assessment Developers
  • IT Service Management Companies
  • E-Commerce Platform Providers
  • Convenience Store Chains
  • Credit Unions
  • And many, many more.

See the possibilities

Watch as your biggest ideas turn into tangible outcomes with action steps, deliverables, and accountability for real results.

See the different functions of your business integrate smoothly with one another, with everyone on the same page.

Regain time for activities that move the needle and make a difference while your team effectively gets things done.

Read More About My Services

Testimonials

"Each day I noticed things being done by my team that I truly was no longer a part of. They were fully on their own in a process they were excited about because they were the ones who had a say in how that process was created, not some overlord consultant coming in and forcing it on them. It was a beautiful thing. I cannot recommend Joyce enough to others"
Cara Parrish
Cara ParrishFounder of The Hedy Society, Podcara, and absolutely brilliant at everything she does
"When Joyce is part of the team you feel like your business can accomplish anything. My company now has a rock-solid foundation to scale from and that feels so empowering. Thank you, Joyce for your support, dedication, and caring so deeply about helping the health of my company"
Tiffany Julie
Tiffany JulieCertified High Performance Coach™ and world-leading international speaker with the energy of a thousand cups of coffee (I don't know how she does it!)
"Joyce is extraordinary. She's a genius at systems and workflows to make things easy-peasy in your business and keep you as the CEO. But what else do I love about Joyce besides her expertise? Joyce is a bundle of joy.  She is warmth and spunk all wrapped up into one. She'll get as enthusiastic about the tasks you DON'T like to do in your business as you get about all the things you absolutely LOVE and want to do more of"
Francesca Woltanski
Francesca WoltanskiTime Coach and human with a heart of gold
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