Joyce Akiko

I am: analytical, flexible and adaptive, data-oriented, empathetic, self-aware, and my brain works in a combination of systems and procedures with high-touch human experience.

I am not: Someone who gives up easily on a complex project with a lot of moving parts and a bit of a mess that needs structure. In fact, those are some of my favorite projects.


My name is Joyce and I’ve led Business Operations, Project Management, People Operations, and Company Culture initiatives at organizations ranging from solo entrepreneurs to fast-paced startups to multi-billion dollar corporations.

I’ve been called “the left-hand woman” by multiple founders and executives due to my ability to translate their right-brain style creative visions into the strategy and implementation steps that turn those visions into reality.

In my free time, I play with a vast array of creative hobbies. I enjoy sewing, book binding, and other crafts (which you are invited to check out on Instagram). I like to keep myself busy and love to learn new things.

Education and Credentials

While earning my Bachelor’s degree in Cognitive Psychology at Ithaca College, I was one of the 10 selected members of the Cognitive Research Team, where I studied infant learning development with psycholinguistics through synchronous and asynchronous gestures combined with speaking novel words while tracking eye movement, supporting our hypothesis that dynamic gestures combined with synchronously spoken words led to better word learning and retention. I was one of the 2 members selected to present our findings to the Psychology Symposium in 2009.

After graduating from Ithaca College in 2009, I was accepted into the Master of Science in Human Resources Development program at Villanova University, the longest-running HRD graduate program in the United States. The program holds a Master of Science rather than a Master of Arts due to the comprehensive inclusion of Business Statistics and HR Metrics. Upon graduating in 2011, I passed the Professional in Human Resources (PHR) exam.

In 2022, I earned a Specialization in Culture-Driven Team Building with the University of Pennsylvania, which includes certification in Creating a Team Culture of Continuous Learning, one of my favorite areas to develop with companies that want to be known as the #1 place to work.

In addition to my formal education, I am certified by Six Sigma in Root Cause Analysis, and am accredited by the OKR Institute. I am certified in Lean Leadership and Change Management from the John Academy and am certified in

I seek a long-term opportunity with an organization that values diversity, equity, inclusion, and belonging, is mission-driven, and is looking to create an exciting and engaging employee experience with learning and development opportunities.

Is that you?

If so, I am confident I can make a huge contribution to growing your team using over 10 years of experience in human resources, people operations, learning and development, performance management, and data-based decision-making.