Joyce Akiko

I am: analytical, flexible and adaptive, empathetic, self-aware, and my brain works in a combination of systems and procedures with high-touch human experience.

I am not: Someone who gives up easily on a complex project with a lot of moving parts and a bit of a mess that needs structure. In fact, those are some of my favorite projects.


My name is Joyce and I’m a People Operations specialist and psychologist in cognitive behavior. For the last 4 years I have been working as a consultant, where I have worked with around 20 clients, some small startups to big multi-nationals, however I started my career back in 2010 while i was finishing my Human Resources degree at Villanova University.

I was working with Balfour Beatty as an intern for the HR department, and after I graduated I was hired as a senior associate at the Empire Builders Group, where I recruited, hired, and onboarded people in the HR department.

I worked there for about 4 years until 2014, when I came the Director of Product Manager at Presidio where I championed a culture that would decrease burnout and increase job satisfaction for a further 3 years before finishing up at the Hedy Society, where I was able to work for about a year and a half before the company made some restructuring changes.

This led to me becoming independent in the past few years. In my free time I am quite creative, I enjoy making clothes (which you are invited to check out on Instagram), as well as making jewelry; I like to keep myself busy at home. 

Over the past 4 years, I while I found that working as a consultant is great, I miss the feeling of belonging that being a consultant doesn’t provide. Going forward, I am looking to find a team and business where I can see the fruits of my labor grow, the team develop over the years rather than quarters, and thrive as a person and professional in a more permanent role.

Education, Credentials, and Volunteer Work

Along with my Master’s degree in Human Resources Development from Villanova, I have a Specialization in Culture-Driven Team Building from the University of Pennsylvania and a degree in Cognitive Psychology from Ithaca College.

Besides passing the requirements to become a Professional in Human Resources (PHR), I am also certified by Archetype Consulting in Diversity, Equity, and Inclusion, and am accredited by the OKR Institute. I am also a Change Management Specialist from the Management and Strategy Institute and am certified in

I am a Professional Member of the Society for Human Resource Management (SHRM), focused on building a culture where employees and employers thrive together. I am also a member and volunteer of several DEI and culture-focused communities, such as E&Work, where we discuss how to center racial equity in a practical way for companies, and Hacking HR, where I am a member of the Team Building, People Tech, and Future of Work chapters.

I seek a long-term opportunity with company that values equality, diversity, and inclusion, is mission-driven, and committed to a vision that creates a better world.

Is that you?

If so, I am confident I can make a huge contribution to growing your team using over 10 years of experience in human resources, operations management strategy, team culture and DEI, and data-based decision-making with OKRs and KPIs.