Posted on December 21, 2020
I spent way more money over two years than I will ever admit to anyone but the IRS trying to solve this problem. Business owners, learn from my mistakes!
I hired 4 project managers, a business architect, a systems strategist, business coaches and no one actually helped my company create new processes that made our clients happier or our team more productive.
Most of it relied on me to implement everything. I was already in meetings for 6-8 hours a day. I was giving up my entire evening every night to try to piece together something I was advised to do. I started resenting the people I hired to fix my processes because I was so frustrated with all talk and no results.
Then, Joyce Akiko was referred to me. Everything changed. She took all the pieces and then built them back as a solid foundation. Each day I noticed things being done by my team that I truly was no longer a part of. They were fully on their own in a process they were excited about because they were the ones who had a say in how that process was created, not some overlord consultant coming in and forcing it on them. It was a beautiful thing.