Services

by Joyce Akiko

Scale with systems and structure

Achieve freedom, focus, and new-found time with a solid business foundation for consistent growth

SYSTEMS

I’ll make sure all your systems function seamlessly and communicate effortlessly—without you having to lift a finger.

Whether you need system setup, troubleshooting, configuration, optimization, or integration, I’ve got you covered from start to finish.

PROCESSES

My clients have seen significant results, such as a 23% reduction in operating costs month-over-month and a 38% reduction in manual steps within their sales process.

Whether it’s refining your current processes or building new ones from scratch, I’m here to help you create a solid operational foundation that supports sustainable growth and success.

STANDARD OPERATING PROCEDURES

Imagine having a comprehensive set of templates and standard operating procedures (SOPs) that ensure your business runs smoothly and efficiently, day in and day out... and can effortlessly scale.

I create these customized SOPs for you, allowing you to focus on your big ideas and driving your business forward.

EVALUATION OF YOUR OPERATIONAL FOUNDATION

No more wondering how your business is running, or how it's going to scale on a rickety backend.

I conduct an in-depth assessment of your current operations to identify gaps and inefficiencies, providing clarity on areas needing improvement.

KPI SETTING, REPORTING, AND MONITORING

Ready to simplify, improve efficiency, and know for certain that you're making forward movement?

I help you set actionable KPIs, implement reporting mechanisms, and monitor performance to ensure you meet and exceed your business goals.​

TEAM MEMBER ONBOARDING AND OFFBOARDING

Managing a team, no matter the size, involves many touchpoints. You can get net new team members up to speed and ready to roll in record time.

I manage the onboarding and offboarding of team members, ensuring smooth transitions and integration into your organization.

PROJECT AND TASK MANAGEMENT

Holding you and your team accountable and tracking the nitty-gritty details and tasks are no longer something you have to take on yourself.

I identify and manage the perfect tools to help you implement your ideas efficiently and keep track of everything effortlessly.​

RISK PREVENTION

Do you wish you could proactively identify and control threats to your business and all its functions? Say, that latest algorithm change to your primary marketing platform, or a shifting consumer landscape?

I develop and implement strategies to identify, assess, and mitigate risks, protecting your business from potential disruptions.

BUSINESS CONTINUITY SUPPORT

Imagine taking a month off to travel or to take care of an emergency. Now imagine doing that with the confidence that your business won't fall to pieces while you're gone.

I ensure your business processes and systems remain effective while you’re away, so you can take time off with confidence.

frequently asked questions

Pricing is unique to each client and tailored based on their current foundational system and specific needs.

I evaluate your existing operations and understand your unique challenges to craft a customized solution that aligns with your goals. This personalized approach ensures that you receive the most effective and relevant services, with a pricing structure that reflects the scope and complexity of your requirements.

To setup a complimentary 30-minute chat where we can dive into details, click here.

I’ve worked with a wide variety of industries, including:

  • Marketing Agencies
  • Non-Profit Organizations
  • Recruiting Agencies
  • Tech Startups
  • Business Coaches
  • PR Agencies
  • Event Planners
  • Franchise Owners
  • Yoga Studios
  • Photography Studios
  • Consulting Firms
  • Personality Assessment Developers
  • IT Service Management Companies
  • E-Commerce Platform Providers
  • Convenience Store Chains
  • Credit Unions
  • And many, many more.

Even if your industry isn’t listed, my adaptable approach and extensive experience in designing efficient operational systems mean I’m well-equipped to handle your unique needs. I’m committed to understanding your specific challenges and delivering tailored solutions that drive success, no matter the sector.

With over 10 years of experience in Business and People Operations, I have successfully managed Operational projects across a diverse spectrum of organizations, from solo entrepreneurs and agile startups to multi-billion dollar corporations. This extensive background equips me to handle any job with confidence and expertise, regardless of its size or complexity.

You can trust that my seasoned approach will ensure exceptional results tailored to your specific needs. To learn more about my background, click here.

I offer both ongoing services on a monthly retainer for a period of 6 or 12 months.

On a per-project basis, the timeline for each project varies depending on several factors, such as the complexity of your needs, the current state of your operational systems, and the scope of the work required.

I take the time to fully understand your unique situation and tailor a plan that fits your goals, which means timelines can differ from one client to the next.

After an initial assessment, I’ll provide a more accurate estimate and work closely with you to ensure we stay on track and meet your objectives efficiently.

To schedule a complimentary 30-minute chat where we can discuss further, click here.

"My company was losing unnecessary revenue that I couldn't see and wasting a lot of time we couldn't get back. That was all quickly turned around with the insights from Joyce's expertise."
Tiffany Julie
Tiffany JulieCertified High Performance Coach™ and world-leading international speaker with the energy of a thousand cups of coffee (I don't know how she does it!
“Joyce works behind the scenes as a total-package business clean up crew, covering all the bases instead of putting in stop-gap systems or solutions so her clients can grow, scale, and get tons of time back so they can focus on the work that matters and make a bigger impact.”
Kimra Luna
Kimra LunaFounder of the The Galaxy (formerly known as Be True, Brand You) and fearless activist
"Joyce helped me out of overwhelm and created a system that not only made my sales process easier and more efficient, but it visually showed me where the money was."
Chrissie DiAngelus
Chrissie DiAngelusManagement Consultant, and in the top 10 on the official list of 'People Who Make Me Feel Good Every Time I Talk To Them'
Previous
Next

Get a rock solid operational foundation

Schedule a free 30-minute chat to discuss practical solutions for your biggest challenges.​